Ashtana Fashion Terms & Conditions

Welcome to Ashtana Fashion! These Terms and Conditions ('Terms') govern your use of our website, products, and services. By accessing or using our site at www.ashtana.com, you agree to comply with and be bound by these Terms. Please read them carefully.

1. General Terms

1.1 Acceptance of Terms

By accessing and using the Ashtana Fashion website (www.ashtana.com), you accept and agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Site.

1.2 Modifications

Ashtana Fashion reserves the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the Site. We will provide reasonable notice of any material changes, and your continued use of the Site after such notice constitutes your acceptance of the new Terms. We encourage you to review these Terms periodically for any updates or changes.

1.3 Privacy Policy

Your use of our Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Our Privacy Policy complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and any applicable provincial privacy laws. Please review our Privacy Policy to understand our practices.

2. Use of the Site

2.1 Eligibility

To use our Site, you must be of legal age or have parental consent in your respective province or territory. By using our Site, you represent and warrant that you meet these eligibility requirements.

2.2 Accessibility

We strive to make our Site and services accessible to individuals with disabilities, in compliance with applicable laws, such as the Accessibility for Ontarians with Disabilities Act (AODA) or similar provincial legislation.

2.3 Account Registration

You may be required to create an account to access certain features of our Site. You agree to provide accurate, current, and complete information during the registration process and to update such information as needed. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password.

2.4 Prohibited Conduct

• Engaging in any fraudulent activities
• Violating any applicable laws or regulations
• Uploading or transmitting viruses or malicious code
• Infringing upon the rights of others
• Sending unsolicited promotions or advertisements
• Attempting to interfere with the Site's operation

3. Information

3.1 Product Descriptions

We strive to provide accurate descriptions of our products. However, we do not warrant that the descriptions are complete, accurate, reliable, or error-free. If a product offered by Ashtana Fashion is not as described, your sole remedy is to return it in unused condition.

3.2 Pricing

All prices are listed in Canadian Dollars (CAD) and are subject to change without notice. Prices do not include applicable taxes (e.g., GST/HST, PST) or shipping and handling charges, which will be added to your total amount due at checkout.

4. Orders and Payments

4.1 Payment Methods

We accept various payment methods as indicated on our Site, including but not limited to credit cards, debit cards, and PayPal. By providing payment information, you represent and warrant that you are authorized to use the payment method provided and authorize us to charge your payment method for the total amount of your order, including any applicable taxes and shipping and handling charges.

4.2 Order Acceptance

Your receipt of an order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right to refuse or cancel any order at our sole discretion. Reasons for refusal or cancellation may include but are not limited to, product availability, errors in product or pricing information, or suspected fraud.

4.3 Order Changes and Cancellations

Once an order has been placed, it may not be possible to change or cancel it. If you need to modify or cancel your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but we cannot guarantee that changes or cancellations can be made once an order has been processed.

5. Shipping and Returns

5.1 Shipping Policy

We will ship products according to the shipping method you select during checkout. Shipping times are estimates and are not guaranteed. Ashtana Fashion is not responsible for any delays caused by carriers. We will provide you with tracking information once your order has been shipped. Risk of loss and title for items purchased from Ashtana Fashion pass to you upon delivery to the carrier.

5.2 Return Policy

We accept returns and exchanges within 30 days of purchase, provided the items are in their original condition, unworn, and with all tags attached. To initiate a return, please contact our customer service team for instructions. Shipping costs for returns may be the responsibility of the customer unless the return is due to a defect or error on our part. Refunds will be issued to the original payment method within 7-10 business days of receiving the returned items.

5.3 Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately. We will work with you to arrange for a replacement or refund as quickly as possible. Please provide your order number and details about the defect or damage.

6. Intellectual Property

All content on the Site, including but not limited to text, graphics, logos, images, and software, is the property of Ashtana Fashion or its content suppliers and protected by intellectual property laws. Unauthorized use of any content on the Site is strictly prohibited. You may not use, reproduce, distribute, modify, or create derivative works from any content without our prior written consent.

7. Limitation of Liability

To the fullest extent permitted by law, Ashtana Fashion shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use or inability to use the Site or products purchased through the Site. This includes but is not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses, even if Ashtana Fashion has been advised of the possibility of such damages.

8. Indemnification

You agree to indemnify, defend, and hold harmless Ashtana Fashion, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including without limitation, reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of the Site or your violation of these Terms.

9. Dispute Resolution

9.1 Governing Law

These Terms and any disputes arising out of or related to them shall be governed by and construed in accordance with the laws of the province or territory in Canada where you reside, without regard to its conflict of law principles.

9.2 Arbitration

Any dispute arising out of or relating to these Terms, including the breach, termination, or validity thereof, shall be finally resolved by arbitration administered by the Canadian Arbitration Association in accordance with its Arbitration Rules. The arbitration shall be conducted in the city nearest to your place of residence, in the English language. The enforceability of this arbitration clause may be subject to specific provincial laws and regulations.

9.3 Class Action Waiver

You agree that any arbitration or proceeding shall be limited to the dispute between us and you individually. To the fullest extent permitted by law, no arbitration or proceeding shall be joined with any other, and there is no right or authority for any dispute to be arbitrated or resolved on a class-action basis or to utilize class action procedures.

10. Miscellaneous

10.1 Entire Agreement

These Terms constitute the entire agreement between you and Ashtana Fashion regarding the use of the Site and supersede any prior agreements between you and Ashtana Fashion relating to your use of the Site.

10.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue to be valid and enforceable.

10.3 Waiver

No waiver of any term or condition shall be deemed a further or continuing waiver of such term or any other term, and Ashtana Fashion's failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

10.4 Consumer Protection Laws

• Implied warranties of merchantability, fitness for a particular purpose, and conformity with description or sample
• Cooling-off periods or rights of cancellation for certain types of transactions
• Requirements for clear and conspicuous disclosure of material terms and conditions
• Restrictions on unfair or deceptive business practices
• Rights to receive refunds, repairs, or replacements for defective or non-conforming goods or services

Your rights under these laws may vary depending on your province or territory of residence. If there is any conflict between these Terms and applicable consumer protection laws, the latter shall prevail.

10.5 Contact Information

If you have any questions or concerns about these Terms, you may contact us anytime via email at [email protected] or through our social media platforms.